Frequently Asked Questions

  1. What's the turnaround time and shipping rates for orders? A: We work with a variety of carriers that deliver weekly. Shipping times depend on the courier company and their routes. Orders over R1000 receive free shipping, orders below the threshold will pay a standard R150 shipping fee.
  2. What payment methods can I use? A: We accept all major credit and debit cards through our online payment gateways.
  3. Do you guys have a physical local store? A: We currently run the store exclusively online.
  4. Do I get discounts if I buy in bulk? A: We will periodically offer sales and discounts on products but nothing is set in stone.